Shipping & Delivery Policy

Mera Official is dedicated to delivering your orders as quickly and safely as possible.

  1. Processing Time: All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  2. Shipping Rates & Delivery Estimates

  • Kerala: ₹100 flat shipping rate (Estimated delivery: 2 to 3 business days)

  • Outside Kerala: ₹180 flat shipping rate (Estimated delivery: 5 to 6 business days)

  1. Delivery Coverage & Partners

  • Coverage: Across India

  • Shipping Partners: DTDC, Delhivery, and DHL

  1. Order Tracking: Once your order has shipped, you will receive an email notification containing your tracking details so you can monitor its status.

  2. Damaged Packages:  If you receive your order damaged, please contact us immediately at merabystylemepretty@gmail.com with photos of the damaged item and packaging so we can assist you.