Refund & Cancellation Policy

Thank you for shopping at Mera Official. We aim to ensure customer satisfaction with every purchase.

We want you to love your purchase. Please read our policy carefully:

- Exchange Only: We offer exchanges only. Refunds are not available.
- Damaged Items: Returns are accepted only for damaged items.
 Please report within 24 hours of delivery with a clear unboxing video as proof.
- Condition: Items must be unused, with tags and original packaging intact.
- Non-Eligible Items:
 Sale / Discounted items, customized sarees, or items returned due to dislike/change of mind are not eligible for return or exchange.